DD15 Troubleshooting – Section 1.2 Scope and Use of This Guide

Section 1.2
Scope and Use of This Guide

The first half of the manual contain mechanical troubleshooting procedures. The second half contains instructions for troubleshooting the electronic controls.‪

This manual is divided into numbered chapters. Each chapter begins with a table of contents. Pages and illustrations are numbered consecutively within each chapter.‪

Information can be located by using the table of contents at the front of the manual or the table of contents at the beginning of each chapter. ‪

Instructions to "Contact Detroit Diesel Customer Support Center" indicate that at the time of this publication, all known troubleshooting checks have been included. Review any recent Service Information Bulletins (SIB) or Service Information letters before calling.‪

It is also suggested that other Detroit Diesel outlets be contacted. e.g. if you are a dealer or user, contact your closest DDC Distributor.‪

Ensure you have the engine serial number when you call. The phone number for Detroit Diesel Customer Service Center is 313-592-5800.‪

Instructions in this manual may suggest replacing a non Detroit Diesel component. It may be required to contact the supplier of the component, e.g. truck manufacturer for a TPS concern, to obtain approval to replace the component.‪

Important: Service Information Bulletins are issued via the Detroit Diesel extranet. Visit DDCSN at www.accessfreightliner.com.‪

Note: It is absolutely critical that you understand the EGR system to be qualified to offer any type of proper diagnostics. Do not waste time trying to troubleshoot a DDC product, you are not qualified to troubleshoot. Your company may incur wasted labor hours. If you are qualified to perform a troubleshooting task and have spent more than one hour on that task, STOP , and contact the Detroit Diesel Customer Support Center at (313) 592–5800. Once you have discussed your options with a customer support center person, you can perform the required tests and evaluations. Please keep in contact with your customer support person. Doing so allows you to stay on track.

Section 1.2.1
Mechanical Troubleshooting

Each chapter has a fault as the title (i.e. Excessive White Smoke). The next level within the chapter is the probable cause/symptom of the fault. Following this are the resolution and verification of the resolution. The mechanical troubleshooting should be used before the electronic troubleshooting.‪

Section 1.2.2
Electronic Troubleshooting

The 2007 Electronic Controls system allows for an increased processor speed and increased memory. ‪

Instructions for repair in this manual are generic. For example, "Repair Open" is used to advise the technician that a particular wire has been determined to be broken. In some cases it may not be best to try and locate the open. It may be that the best repair technique is to replace a complete harness. The technician should make the determination of the proper repair, with the best interest of the customer in mind.‪

Instructions to check terminals and connectors should include checking for proper contact tension. Using a mating terminal, a modest force should be required to remove a terminal from its mate. Replace terminals with poor tension.‪

After completing any repair, always clear fault codes that may have been generated during the troubleshooting process.‪

Note: Be aware that troubleshooting in this manual is mostly concerned with DDEC related codes. Codes associated with other components, e.g. transmissions, ECUs, ABS, etc. can be found in the related publication.

EPA07 DD15 Troubleshooting Guide - DDC-SVC-MAN-0029
Generated on 10-13-2008

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